Innovations are not only changing our life, but also changing the way we think. With our new system, all good quality oversea factories become so close to us. We can now shop directly
We offer you 1 - 10 years local warranty. We have to choose top quality oversea factories as our partners. We don't make problems for ourselves.
Please check or try the following things one by one before you email us.
Our bulbs use two bluetooth channels for connection, one for the light and the other for the speaker. That is, you have already successfully connected the main channel's the bulb with your phone if you can control the light. You need to go to the settings of your phone again to connect the other bluetooth channel. Please make sure that both "smart_bulb2" and "smart_bulb2(ATT)" channels are connected.
If it does not solve your problem, try turn up the volume of your phone.
In our current version, only one bulb can be controlled by one smart phone at the same time. You can add more than one bulb to your phone though.
We are still working on the project of controlling multiple bulbs at the same time. You may find that on iPhone you can control some functions of multiple bulbs at the same time.